Demonstrated experience as a professional communicator with superior verbal and written communication skills. Skilled Microsoft Programs user. Energetic self-starter with a competitive passion to exceed expectations and a get-it-done attitude. Ability to thrive under pressure and react quickly to changing demands translates into agility and confidence in accomplishing complex tasks. Seven years of professional experience in a variety of roles and organizations makes for a well-rounded background and a solid platform for future success.
EDUCATION
MU – Six credits toward Master of Arts, communication (journalism) (2004 — 2005)
UWM – Bachelor of Science, criminal justice (2001)
MHS – Graduated class valedictorian (1997)
COMPUTER SKILLS
Microsoft Office – Completed on-line training for certification through Microsoft for Office 2007 Programs (Word, Excel, PowerPoint, Outlook, Access)
Database Applications – MES, BPN, NC Programming and Tool Design databases, CJIS, Pretrial Database, and AODA/TANF System Services
Networking – Email and mass communication
Social Media – LinkedIn, Facebook, MySpace, Twitter, Blogspot, YouTube, Craigslist, WordPress
Web Applications – Navigation, investigation, and research
PROFESSIONAL EXPERIENCE
Aerospace Company X – California (2009 — 2010)
NC Programming Administrative Support Specialist (3/2009 – 1/2010)
- Acted as department liaison
- Attended meetings to provide status updates and answer scheduling questions
- Updated NC and Tool Design databases ensuring accurate data entry; tracked progress dictated by master schedule
- Tracked programs on hold for engineering problems using BPN
- Compared and analyzed spreadsheets for omissions and inconsistencies
- Updated spreadsheets tracking daily completions using pivot table data
- Generated reports for department lead review
- Helped department lead run weekly department meetings
- Authorized and tracked changes to NC Programming tool orders
- Created spreadsheets identifying problems within existing programs to ensure timely rework of programs
- Managed and organized hard copies of program files
Newspaper Y – Wisconsin (2006 — 2008)
Columnist and Freelance Reporter (7/2006 — 10/2008)
- Covered community meetings such as School Board, Common Council, Plan Commission, etc.; and wrote news, feature, and crime stories for various community papers
- Wrote weekly business column
- Gathered and wrote police reports
Reporter (1/2006 — 6/2006)
- Wrote all news/feature stories, briefs, and police reports for weekly community newspaper
- Attended community meetings; established rapport with elected city officials, school officials, city workers, business owners and residents
- Won several ‘Story of the Week’ contests voted upon by editorial staff members
Law Firm Z – Wisconsin (2007 — 2008)
Legal Assistant (7/2007 — 6/2008)
- Answered phones
- Scheduled depositions, client meetings, and telephone conference calls; maintained attorney calendars
- Handled travel arrangements
- Monitored petty cash flow; made routine authorized purchases with company credit card/company check
- Organized and prepared exhibits for trial
- Used dictating machine to type correspondence
- Drafted pleadings and discovery
- Purchased and stocked office supplies
- Acted as courier; prepared and mailed official documents for courts, clients, and opposing counsel
Social Services Agency A – Wisconsin (2003 — 2005)
Alcohol and Other Drug Abuse Specialist (1/2005 — 6/2005)
- Interviewed and assessed clients for necessary level of AODA treatment, as well as mental health, employment and/or other needs; entered client information into county-wide database; routinely accessed County Jail, Secure Detention Facility, and House of Correction for client interviews
- Secured treatment for clients through WIser Choice Program handling up to 90 clients at once
- Collaborated with clients’ attorney, probation officer, AODA case manager, AODA treatment center and recovery support coordinator
Failure to Appear Unit Case Manager (7/2003 — 1/2005)
- Contacted defendants following a missed court appearance using information obtained through investigation; documented all steps required to contact defendant on paper and in company database; returned client to the court of jurisdiction to prevent arrest warrant.
- Prepared official court report and escorted defendant to proper courtroom; in the absence of the client’s attorney, sat before the judge with client during proceeding to obtain future court date; relayed future court date to the client’s attorney
ACTIVITIES
U.S. Speedskating (2000 — 2006)
- Qualified to compete in U.S. Olympic Trials for long track speedskating in 2001
- Nationally ranked no. 23 in 3,000 in the 2001-2002 season
Marathon runner/competitor (2007)
- Los Angeles Marathon, March 3, 2007
- Nike Women’s Marathon, October 21, 2007